89.3% of public-facing workers experience harassment on the job. That means nearly every public worker, in nearly every public space, will face harassment at some point in their career.
That startling statistic is why I started
Next Chapter Consulting.
All public servants deserve to feel safe, respected, and valued. Next Chapter is working to make this a reality.
Let’s work together.
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About Next Chapter
After more than a decade in library leadership and public service, Chrissy MacKinnon recognized critical gaps in support and training for public-facing workers, particularly in addressing workplace safety, harassment response, boundary-setting, and organizational culture. Drawing on her experience as a leader and public servant, Chrissy is committed to strengthening psychological safety in public institutions. Her work focuses on equipping staff and leadership with practical tools, policies, and training that help create workplaces where people feel safe, supported, and able to do their best work individually and as a team.
Learn more about her story here.
Chrissy holds a Master of Arts in English and a Master of Library and Information Science, along with certifications from the British Association of Teachers of Dance and the American Council on Exercise.
Trainings & Workshops
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Schedule a 1:1 introductory session with me to discuss your organizations needs.
